Can't install sparkle 5

Hello everyone, everyone. When I install sparkle 5 cannot open it
I’m on Bigsur 11.2 with an M1

Thank you if you have the solution

Welcome onboard @zqk! :slight_smile:
We’ll need a bit more information…

  • From where have you downloaded Sparkle 5?
  • Do you have a subscription? or is it a one off purchase?
  • Where is it installed… In Applications?

If we can’t help you here it would be best to talk to @duncan at feedback@sparkleapp.com

[quote=“FlaminFig, post:2, topic:6706”]
We’ll need a bit more information…

  • From where have you downloaded Sparkle 5?
  • Do you have a subscription? or is it a one off purchase?
  • Where is it installed… In Applications?
    [/quoteI
    tried different ways
    Update from 4.5 to 5
    or direct download from the sparkle website
    I bought nsparkle PRO in 2018 as a one-time purchase
    It is installed in the application folder

Each time, it tells me that sparkle has encountered a problem and could not be launched

I think it is best @zqk to contact @duncan about this…

Finally, I formatted my computer, and it worked.
I must have had a fault in the system

2 Likes