Cookie Banner Popping up quite often

Hi All

Have there been some changes in the way the cookie banner works? I have noticed that even when I click OK on the cookie banner, it pops up on most other pages on my website, I have ECWID integrated, so not sure if it’s an issue with this? I would expect once the user clicks OK, the banner would not pop back up at all on the website.

Thanks in advance

not aware of any issue. Embedded elements in general don’t affect cookies for the site that contains them.

I have the exact same problem. It pops up on each page. Did you find a solution for that?

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The only case where this happens is when your web address (as set in the general site settings) doesn’t match your publishing address. Since the cookie is set against the domain, if the two don’t match the cookie doesn’t actually work, so the banner is shown again.

If that doesn’t lead to a solution, please get in touch via email and we’ll take a look. feedback@sparkleapp.com

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