Video plays automatic in browser, not on phone

Question
1

Hi all,

I made a quick first page to test the video options.
Now, I experience the following.

When I insert a video with these settings:

  • Video is 10MB
  • Video is on the website server
  • Plays automatic
  • No controls visible
  • Direct embedded

Everything is fine on my computer (safari browser)
I see the video and it starts playing automatic.

But on my phone (iPhone) the video is there but shows also ‘play’ symbol. Even when I press the play symbol, which should not be there actually, the video will not play.

Anyone knows what is going wrong here?
Thanks a lot!

Philip

2

oh and it’s an mp4 format video

3

Can you share the page where the video is?

4

yes Duncan,

www.philipluschen.nl

5

Ok I don’t know what the problem is exactly, but iOS is very very painfully picky about the video format. I re-encoded one of your videos with handbrake.fr, published to a test location, and it autoplayed with no problem.

So I suggest you use Handbrake too.

6

oh thanks a lot Duncan, I will try this Handbrake app!
Thank again,
Philip

7

Hi Duncan,

It works now, thing is that I still see the play icon on iOs.
So no autoplay yet.
Or is this something I need to activate in Handbrake?

Thank you,
Philip

8

Your site is looking fine and autoplaying for me on ios, with no play button visible… maybe something is just cached in the browser.

9

Yes, it had something to with the cache.
Now it works as I wished for.
Thank you Duncan, also for the Handbrake suggestion.
Much appreciated!
Philip