A few months ago someone who visited my Sparkle web site sent me an email and warned me that there seemed to be some phishing material added to it. The next day my hosting service contacted me with news that some malicious files had been added to my site. They supplied me with a new upload password and deleted the malicious files. I uploaded my updated web site and then everything was back to normal.
Then yesterday, a friend visited my web site and found that Google had posted a red “defective site ahead” banner which blocked my web site from opening.
I contacted my hosting service this morning. They deleted the malicious files again. They said, "We have run a malware scan in your account and removed the infected files. Please see the files we have handled. There were 4 files altogether, 3 ended with php, and one with phtml. I didn’t know whether it was a good idea or not to post the full name of the malicious files.
They gave me instructions on what to do next. They said that I should
“submit a request to re-review your site with Google” by using Google Web Master Tools. I hope that I’ll be able to figure out how to do that.
But before that they said that I needed to, "Kindly remember, the delist request should be done only after confirming that your account is clean. I would suggest downloading your account files to your local machine and going through them manually. Once confirmed everything is clean, please re-upload it to the server.
I don’t know how to go “through them manually” to confirm that my account files are clean. But I would guess that my Sparkle web site files on my computer are probably fine, since the hacking seemed to have happened after I had uploaded my site. Is my understanding correct?
My hosting service also suggested that if I updated my site more often, that it would help protect my site from hacking.
Finally, my hosting service says - “After this Google will review your website manually and, Once they will make sure that it doesn’t host or distribute any type of Malware, they will remove the identification from search results and it will re-index. It will take almost 4 days to 2 weeks for the process completion.”
Any suggestions or confirmation from the Sparkle community?